FAQs

SHOP WITH CONFIDENCE

Every item is made-to-order specifically for you once you place your order, so please allow a little extra time compared to shopping off-the-shelf.

PRICES

All prices are listed in US dollars (USD).

PAYMENT METHODS

We accept PayPal and Venmo.

SHIPPING & DELIVERY

All items are made-to-order and shipped from facilities within the United States. Production typically takes 2-7 business days, followed by standard shipping of about 3-5 business days depending on your location. You'll receive a tracking number by email once your order ships.

INCORRECT ADDRESS

If you've entered the wrong shipping address, please email us within 24 hours of ordering at ogbabyboutique123@gmail.com with your order number and the correct address. We can't guarantee a fix after production has started.

RETURNS & REFUNDS

Because each item is custom-made for your order, we're unable to accept returns or exchanges for wrong size, wrong color, or change of mind. If your item arrives damaged, defective, or significantly different from what you ordered, contact us within 30 days of delivery with a photo of the issue, and we'll arrange a free replacement or refund at no cost to you.

PRIVACY

We never sell or share your personal information. Your payment details are never stored by us. If you sign up for our mailing list, you can unsubscribe at any time.